Gaming is for fun, not addiction. 299db believes every player should know their limits. Our responsible gaming guidelines are here to help you play safely and healthily.
299db places the highest priority on the wellbeing and safety of every player. The following six principles form the foundation of our responsible gaming framework.
At 299db, decide in advance how much BDT you are willing to spend per day, week, or month. Only use money you can afford to lose without affecting your daily life. Never play beyond your budget.
Set a fixed limit on how long you play each day. Take regular breaks instead of playing for long stretches at a time. Never let gaming come before family, work, or studies.
Gaming is purely for entertainment, not a livelihood or a source of income. Every time you place a bet, remember that losing is always a possibility. Do not chase losses in the hope of winning back what you have lost.
299db is an 18+ platform. Please ensure that no minors can access 299db on your device. Use parental control software and keep your login credentials away from children.
Review your gaming habits regularly. If you feel gaming is affecting your mental health, relationships, or finances, it may be time to take a break or seek help.
The 299db responsible gaming team is always here for you. Contact our support at any time to temporarily suspend your account, set deposit limits, or close your account permanently.
Knowing yourself is the first step to responsible gaming. It is not always easy to notice when gaming for fun has crossed into addiction. Stay aware of the following signs to ensure responsible gaming at 299db:
If you recognise even one of these signs in yourself, it is a cause for concern. Contact 299db Support immediately or seek mental health services near you.
Answer the following questions honestly. If more than three answers are yes, it may be time to reconsider your gaming habits.
Do you often spend more BDT than the budget you set for yourself?
After a loss, do you find yourself placing larger bets to try to win that money back?
Does gaming feel more important to you than work, family, or your social life?
Have you had conflicts with family or friends because of gaming?
Have you tried to stop gaming but found you could not?
Do you feel restless, get headaches, or feel depressed when you are not gaming?
Do you hide your gaming habits from your family?
If you answered yes to more than three questions, please contact 299db Support. Our team will guide you toward the right help. Remember, asking for help is a sign of strength.
The most effective way to game responsibly at 299db is to set your limits in advance. Setting limits is not about reducing enjoyment — it is about ensuring a safe and sustainable experience over time.
Decide in advance the maximum amount in BDT you are willing to spend each day.
Set a clear limit on how much you are willing to spend in total over seven days.
Decide on a maximum daily playtime and stick to it.
Set a rule to stop playing once you have reached a set loss amount.
You can set deposit and time limits directly from your 299db account. Contact our support team to activate these features.
299db goes beyond just setting policies. We have built practical tools to make responsible gaming easier for our users. Follow the steps below to get started:
If you feel you need a break for a while, you can temporarily deactivate your account through 299db support for anywhere between 24 hours and 30 days. During this period, you will not be able to log in.
Set daily, weekly, or monthly deposit limits on your account. Once a limit is set, any changes require a 72-hour waiting period, which helps protect you from impulsive spending.
299db will periodically remind you how long you have been playing and how much you have spent, helping you stay aware and in control.
If you feel you need to step away from gaming for the long term, you can apply for permanent self-exclusion. Once active, you will no longer receive any promotional emails either.
View your complete gaming and transaction history at any time. This helps you analyze your habits and make informed decisions about setting limits.
Contact the 299db support team to activate any of the tools above. Email us at [email protected] — available 24/7.
Responsible gaming at 299db does not mean giving up the fun. Follow these simple habits to keep gaming safe and enjoyable for the long run:
Your safety at 299db is our priority. Join today and enjoy a healthier gaming experience with our responsible gaming tools.